Privacy Policy

Effective Date: 12/05/2025

At UrbanCraft3D, your privacy is important to us. This Privacy Policy explains how we collect, use, and protect your personal information when you visit our website (urbancraft3d.com), purchase products, or interact with our services.

1. Information We Collect

We may collect the following types of information:

• Personal Information: Name, email address, billing/shipping address, phone number, and payment details (processed securely via third-party gateways).

• Account Information: Login credentials (for registered users).

• Order History: Products you purchase or download.

• Technical Data: IP address, browser type, device information, and browsing behavior (collected via cookies or analytics tools).

2. How We Use Your Information

We use the information collected to:

• Process and fulfill your orders

• Send order confirmations and product download links

• Respond to customer service requests

• Improve our website and product offerings

• Send marketing emails (only if you opt in)

We do not sell or rent your personal information to third parties.

3. Cookies and Tracking Technologies

We use cookies to improve user experience and analyze site performance. These cookies may track things like session data, preferences, and website traffic. You can control or disable cookies in your browser settings.

4. Third-Party Services

We use third-party tools like payment processors. These services may have their own privacy policies governing how they handle your information.

5. Data Retention and Security

We retain your personal data only as long as necessary for order fulfillment, legal compliance, or customer service purposes. We implement industry-standard security measures to protect your information from unauthorized access or disclosure.

6. Your Rights

Depending on your location, you may have the right to:

• Access the personal data we hold about you

• Request correction or deletion of your data

• Object to or restrict certain data uses

• Withdraw consent at any time (where applicable)

To exercise these rights, contact us at support@urbancraft3d.com.

7. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with the revised effective date.

8. Contact Us

If you have questions or concerns about this Privacy Policy, please contact:
📧 support@urbancraft3d.com
🌐 www.urbancraft3d.com